Welcome to 101 Okey Yalla Platform (hereinafter, “101 Okey Yalla” or “Platform”). 101 Okey Yalla is provided and controlled by Yalla Technology FZ-LLC (hereafter referred to as “we”, “us”, or "our"). We provide the Platform itself, official sites and any functions and services related to it, i.e. event, survey, in-game chat, virtual items or customer service) (“Service(s)”) to you. We attach great importance to protecting the personal information and privacy of users (hereinafter “user” , “users”, or “you”).
We attach great importance and protect the personal information and privacy of all our users in accordance with the applicable privacy laws worldwide.
To provide you with more accurate and personalized services as well as a more secure Internet environment, we have defined our principles for the collection, use, provision, storage and protection of your personal information in accordance with international and relevant local laws, regulations and technical specifications, and further elaborated your rights related to your personal information.
This policy is closely related to your use of our Platform or Services. When you download, install, start, browse, register, log in or use our Platform or Services (hereinafter collectively referred to as "using our platform or services"), we will process and protect your personal information in accordance with this policy. We try our best to explain to you the technical terms covered by this policy in a clear and concise manner so that you can understand them. . We have used bold font to distinguish the terms in this policy that are (possibly) significantly related to your rights and interests. Please read them carefully.
In particular, we would like to draw the attention of underage users (especially children under the age of 13) and their guardians. We have specified a special section on the protection of underage users (in bold). Please read it carefully.
We hereby remind you:
Please carefully read and fully understand this policy before using, or continuing to use our Products and Services, and make appropriate choices in accordance with the guidelines set out in this policy when necessary. If you do not agree with the content of this policy, it may cause our products or services to fail to function properly, or fail to achieve the intended effect of our services. You should immediately stop accessing/using our products and services.
Please be aware that this policy only applies to the information collected by us to provide services to you through the Platform, and does not apply to the information collected by third parties that access the Platform to provide you with products or services.
This policy sets out the basis for our handling of any personal data collected from you or provided to us by you. If you have any other questions about how we use your personal data, please contact us at dpo@yalla.com.
Our mailing address: Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913).
To improve the readability and user-friendly interaction of the privacy policy, we present it through the table of contents.
We will follow the principles of what is rightful, legal and necessary to collect and use the personal information that you voluntarily provide in the process of using our services or that is generated as a result of using our products and/or services for the following purposes as stated in this policy. If we want to use your personal information for other purposes not specified in this policy, or use the information we have collected for other purposes based on a particular purpose, we will notify you in a reasonable manner and seek your consent again before using it. In addition, we will control the read frequency within a reasonable range.
When you use your mobile phone number to register and log in, we will collect your phone number and the related carrier information so as to provide you with quick login service.
When you register 101 Okey Yalla with a third-party account (such as Facebook, Google, and Apple ID), you may need to authorize us to read the user information (user-name, profile picture) of such third-party account. The third-party platform’s handling of your personal information will be governed by the third-party’s privacy policy. After you successfully log in to our Platform, you have the right to authorize us to collect your Facebook friends so that you can find them in our Platform.
You can also choose to fill in or change your information according to your own needs, but if you do not provide such information, it will not affect your use of the product and related services (except for the user-name, which is required for registration).
If you have successfully registered your account, we will display your above-mentioned information in the Platform.
We will automatically collect data from you, i.e. your Open ID, Ad ID, IP address, device information code, device information series ID, Android ID, XID (ID generated based on existing device information, model, manufacturer, Android ID and time zone settings), registration time, login time and records about your use of the services, such as the date and timestamp of the operation. We also collect and store your data below:
Safe operation. To ensure the safe operation of the software and services, we will collect your device model, device name, device ID (including IMEI, IMSI, and Android ID), browser type and Settings, language Settings, operating system version, app version, network device hardware address, login IP address, network access method, network quality data, mobile network information (including operator name), and product version number. To protect your account from malicious use by other users, please understand that we will dynamically detect whether there is abnormal login in your account. Every time you switch or restart the app, we may read the information of your device ID again, and we will control the read frequency within a reasonable range.
When you use platform services, our security and anti-cheating security functions will (i) analyze user device status to identify security risks and cheating; (ii) detect whether your signature, picture,user-name, or chat history contains malicious information.
Customer service. When you feedback any problem or inquire something about our platform or services, for the security of your account and system, we may require you to provide relevant personal information to match the personal information you previously provided, so as to verify your user identity. After successful verification, we may collect the information when you chat with us (account information, order information, and picture/video/text information and relevant information provided by you to prove relevant facts), your contact information, and records when you chat with us, including the online chat records and mobile phone recording, so as to solve the problem for you as soon as possible and improve our products and/or services. At the same time, we may contact you by phone, text message, system message and other relevant means to solve your problems arising in the process of using our products and services.
Instant messaging. To ensure that you can maintain instant messaging with the background server when using the services of 101 Okey Yalla and that you can receive personalized content push in a timely manner, we will i) obtain and invoke your boot broadcast permission to start the mobile client software of 101 Okey Yalla or its affiliates; ii) use a third-party push messaging service to generate an ID for you to identify the uniqueness of your device.
Improvement of our technology. To train and improve our technology, such as our machine learning models and algorithms. For the purpose of that, we may use the information we collect in our internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback. To protect your data to the maximum extent, well use less information that might be connected to you, in some cases we de-identify or aggregate information. We might also anonymize it so that it no longer identifies you.
Summary of device permission invocation. During the process of providing services to you at 101 Okey Yalla, we may invoke some of your device permissions. You can choose to close some or all permissions in the device's settings. The display mode and closing mode of permissions may be different in different devices. For details about how to invoke device permissions, please refer to the Device Permission Invocation List.
To fulfill our legal obligations and, where necessary, to protect the public interest or protect the vital interests of users and others, we may use your data to help us prevent and respond to abuse, fraud, illegal activities and other potentially harmful content.
In accordance with relevant laws and regulations, we may collect and use some necessary personal information without your authorized consent under the following circumstances:
We give permission to third parties including service providers which process personal information to provide customer support and to manage our communities ONLY SUBJECT TO the following conditions:
You understand and be informed that, in order to provide you with more complete and high-quality products and services, we will authorize our business partners to provide you with some services. In such cases, we may share some of your personal information with our partners, so as to provide you with better customer service and user experience. Please note that we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes and will only share your personal information as is necessary to provide our services. We will conduct security assessment and processing on the output form, flow and use of information data, so as to ensure data security. At the same time, we will carry out strict supervision and management to our partners. Once we find that they are handling your personal information in violation of the rules, we will terminate our cooperation with them with immediate effect and pursue legal responsibility against them.
Currently, our partners include the following types:
Cloud service providers: To provide services for global users, we choose cloud service providers with high-quality privacy protection and data security protection capabilities.
Content audit service provider: To ensure that the content posted by users on the Internet information platform is safe and complies with the regulatory requirements of the local government, we may share the content information posted by you on the platform with the third-party content audit service providers entrusted by us.
Other business partners: Those who entrust us with promotion and advertising. You grant us the right to share the indirect user profiles formed by us using your relevant information collection with partners who entrust us to carry out promotion and advertising, so as to help them make advertising or decision-making suggestions, improve the effective touch rate of advertising, and further understand user needs. We promise that we will not share any personal information that can identify you without your consent.
Cooperative third-party SDK providers: When you use the functions provided by a third party in 101 Okey Yalla, we may access the Software Development Kit (SDK) provided by a third party to realize the relevant functions. We will restrict the SDK service providers through cooperation agreement. However, third-party SDK providers may collect your personal information. The aforementioned service providers' collection and processing of information and other activities are subject to their own privacy terms, and do not apply to this policy. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK service before using it. To protect your legitimate rights and interests, if you find that there is a risk in this SDK or other similar apps, we suggest that you immediately stop the relevant operations and contact us in time. Please refer to Information Collection and Use of Third-Party SDK for details.
Message push service providers: To provide you with message push, third-party push service providers may obtain your push SDK version number, necessary device information, mobile phone status information, geographic location information and network related information so as to push information you may be more interested in;
Transfer is the transfer of control over your personal information to another company, organization or person. We will not transfer your personal information to any other company, organization or person unless we obtain your explicit consent. However, the following circumstances are excluded:
Public disclosure is the act of releasing information to society or to a non-specific group of people. In principle, we will not voluntarily disclose your personal information to the public. However, the following circumstances are excluded:
In accordance with relevant laws and regulations, we may share, transfer or publicly disclose your personal information without your prior authorized consent under the following circumstances:
Please understand that, in accordance with the current legal provisions and supervision requirements, we do not need to separately notify you and obtain your consent to share or transfer the personal information that has been de-identified, and to ensure that the recipient of the data cannot recover and re-identify the subject of personal information.
Your personal information will be processed on servers that may not be in your place of residence. Our support, development and other teams around the world have access to your information from outside of your place of residence. No matter where our servers are located, we will take appropriate measures to protect your rights in accordance with this privacy policy.
Our servers used for platform services are located in: Frankfurt, Germany.
If your personal information is transmitted in different countries, we will separately inform you of the purpose and recipient of your personal information via system message or email, and we will obtain your authorized consent. We will strictly comply with the data protection laws and regulations of your country and ensure that the data recipient has adequate data protection capabilities to protect your personal information.
We will store your personal information within the necessary and reasonable storage period required for the purposes specified in this policy and required by laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information. (The so-called "anonymization" refers to the process in which the subject of personal information cannot be identified and the processed information cannot be recovered through the technical processing of personal information. The information obtained after anonymization of personal information does not belong to personal information.)
In principle, we will remove your personal information without delay after the purpose of collecting personal information is achieved and/or within the storage period required by laws and regulations. However, we may retain your personal information even after you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Policy or any other agreement we may have with other users.
If we cease operation, we will stop collecting your personal information in a timely manner, notify you of our cessation of operation in the form of one-by-one service or announcement, and delete or anonymize your personal information held by us.
To ensure the security of your personal information, we will endeavor to take various security measures in accordance with industry standards to protect your personal information, so as to minimize the risk of your personal information being damaged, embezzled, revealed, accessed without authorization, disclosed and changed. We will actively establish data classification and grading systems, data security management standards and data security development standards to manage and regulate the storage and use of your personal information and ensure that no personal information unrelated to our services are collected.
Your account has security protection function. Please keep your account and password information properly. We will use commercially reasonable efforts to ensure that your information is not lost, abused or altered by backing up to other servers, encrypting user passwords and other security measures. Despite the aforementioned security measures, please note that there is no "100% security measure" on the information network. In order to prevent security incidents, we have formulated a proper early warning mechanism and emergency response plan in accordance with laws and regulations. If a security incident does occur, we will inform you of the relevant situation in a timely manner by email, letter, call, push notification and other relevant methods. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to release an announcement. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities, and closely cooperate with the government and regulatory authorities.
We take very seriously and do our best to protect your rights related to your personal information. You may ask us to stop using part or all of your data and withdraw your consent.
You can also change or withdraw your device permissions (please refer to Device Permission Invocation List) via the device's operating system. We will collect personal information according to your settings of changing or withdrawing permissions. If you choose to withdraw, we will no longer collect such related information, but please note that this will render some or all of the functions unavailable. At the same time, your decision to change or withdraw your authorization will not affect the processing of your personal information that we previously conducted based on your authorization.
In some service functions, we may make decisions based solely on non-manual automatic decision-making mechanisms such as information system and algorithm. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide appropriate remedies to contact us for management.
For security and identification reasons, you may not be able to directly access, correct or delete some information through the interactive interface of 101 Okey Yalla; If it is necessary for you to access, modify or request to delete such information according to laws, please send your questions to our designated email according to the contact information provided in Article 11 of this policy. We will review the problems involved as soon as possible and reply to you in time after verifying your user ID.
If you need to obtain a copy of your personal information on the platform, you may appeal to us according to the contact information provided in Article 11 of this policy, and we will reply to you in time after verifying your user ID. Please note that we currently only support providing files in csv and json formats.
You can initiate account cancellation through Settings - Delete Account. After your account is canceled, your personal information will be removed from 101 Okey Yalla, except the personal information that must be retained by us as clearly stipulated by laws (such as the information related to your transactions in 101 Okey Yalla, and the data that should be retained as clearly stipulated by the government or laws).
Please refer to the Account Cancellation Guidelines for details.
101 Okey Yalla may include third-party products and/or services or information and/or services linked to third parties. Before using the third-party products and/or services, you need to jump to the corresponding applet or third-party page. Your use of such third-party services (including any personal information provided by you to such third party) is subject to the third party's terms of service and privacy policy (but not this policy), and you need to read the terms carefully and decide whether to accept them at your sole discretion. Please protect your personal information properly and provide them to others only when necessary. This policy only applies to the information collected, stored, used, shared and disclosed by us, but does not apply to the services provided by any third party or the rules governing the use of information by any third party. The third party shall be solely responsible for the behavior of using your information.
If you do not refuse to accept cookies, 101 Okey Yalla will set or access cookies on your relevant mobile device so that you can log in or use the services or functions of 101 Okey Yalla that rely on cookies. 101 Okey Yalla uses cookies to provide you with more thoughtful personalized services, including promotion services.
You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by changing your browser settings or by setting it on your mobile device. However, if you choose to refuse to accept cookies, you may not be able to use the services or functions of 101 Okey Yalla that rely on cookies.
This policy applies to the information obtained through cookies set in 101 Okey Yalla.
We do our best to comply with data protection laws and regulations worldwide to protect users' personal data.
At the same time, we are constantly updating our data protection work to ensure compliance with legislative requirements in various jurisdictions. Please give us feedback if there is any need for improvement or adaptation regarding our data protection you find in your daily use.
Some jurisdictions have their own particular requirements. If you are a user located in the specific jurisdiction set out below, the relative terms under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy.
We continue to improve and update the laws of business promotion area adaptation, please refer to Adaptation area list.
Underage users (especially children under the age of 13 (Please refer to the relevant part of the Terms of Service for the specific definition of underage users)) shall read the following terms carefully in the company of their guardians, and the guardians shall make a decision on whether to accept this policy after full understanding:
(1)Users who are minors under the age of 16 (especially children under the age of 13) shall read this Agreement and use the relevant services of 101 Okey Yalla under the supervision, guidance and consent of their guardians.
(2)We attach importance to the protection of personal information of underage users. When filling in personal information, underage users shall strengthen their awareness of personal protection and treat it with caution. Please use relevant services of 101 Okey Yalla correctly under the guidance of their guardians.
(3)We will ensure the confidentiality and security of underage users' information in accordance with relevant laws and regulations and the terms of this policy. If we find ourselves collecting personal information from underage users without the prior consent of verifiable parents or legal guardians, we will delete the relevant data as soon as possible. If you are the guardian of an underage user, when you have any questions about the use of our services or the user information provided to us by the underage user under your guardianship, please contact us in time according to the contact information provided in Article 11 of this policy.
We reserve the right to update or amend this policy from time to time. These updates and amendments will form part of this policy and have the same effect as this policy. Without your explicit consent, we will not diminish your rights under this policy as currently in effect.
In case of any update of this policy, we will notify you through APP client push notification or other relevant reasonable means, so that you can be informed of any changes made to this policy in a timely manner.
If you wish to make a complaint about how we handle your personal information, please contact us and we will endeavour to process your request as soon as possible. This does not affect your right to file a claim against a data protection authority.
If you have any suggestions or questions about the protection of personal information, or you have any questions about this policy, you can contact us through the following ways. We will review the problems as soon as possible, and give a reply within 15 working days after verifying your user ID. For questions about this policy, please send your comments and requests to:Yalla Technology FZ-LLC. Address: Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913), E-mail: dpo@yalla.com.
(1)You have the right to file a complaint with the regulatory authority in charge of data protection. We attach great importance to the protection of users' privacy. If you have any comments or suggestions about us, you can send them to us. We are very happy to communicate with you and address your concerns.
(2)If you have a dispute with us over privacy protection, you can find a way to resolve the dispute in the Terms of Service.
To ensure the implementation of related functions of 101 Okey Yalla and the safe and stable operation of the app, we may access SDKs provided by third parties to implement related functions.
The third-party SDKs we access serve the needs of you and other users, so we may adjust the third-party SDKs we access to meet new service requirements and changes in service functions. Of course, we will keep you updated on access to third-party SDKs in this description.
1.Login shortcut
Name | |
Company Name | Meta Platforms, Inc |
Function | Quick sign-in and log-in |
Collected Information | Access UID, username, profile photo, contacts, and email address |
Privacy Policy Link | Click to view |
Name | Google Sign-In |
Company Name | Google LLC |
Function | Quick login and round out user information |
Collected Information | Access UID, username, profile picture, and email address |
Privacy Policy Link | Click to view |
Name | Apple |
Company Name | Apple Inc. |
Function | Quick sign-in and log-in |
Collected Information | Access UID, username, and email address |
Privacy Policy Link | Click to view |
Name | Huawei |
Company Name | Huawei Device Co., Ltd. |
Function | Quick sign-in and log-in |
Collected Information | Access UID, username, profile picture and age |
Privacy Policy Link | Click to view |
Name | Mi Account SDK |
Company Name | Xiaomi Information Technology Co., Ltd |
Function | Sign up and log in |
Collected Information | Avatar, nickname, username |
Privacy Policy Link | Click to view |
2.SMS & Push Notifications
SDK name | Firebase Cloud Messaging |
Company Name | Google LLC |
Function | Cloud message |
Collected Information | Firebase installation IDs |
Privacy Policy Link | Click to view |
SDK name | Nexmo(Vonage) |
Company Name | Vonage America, LLC |
Function | SMS verification code |
Collected Information | Telephone numbers, telephone numbers’ validity, type (e.g., mobile, landline, etc.), corresponding device status (e.g., whether or not it is currently available for messaging), roaming status, carrier, country of location |
Privacy Policy Link | Click to view |
3.Storage
SDK name | AWS |
Company Name | Amazon Web Services, Inc. |
Function | File storage |
Collected Information | Audio and video information, Network type, WIFI and cellular signal status, read storage (albums, media, and other files) permissions |
Privacy Policy Link | Click to view |
4.Audio & Video
SDK name | Agora |
Company Name | Agora Lab, Inc. |
Function | Voice and video calls |
Collected Information | Device information, internet information, voice data, video data |
Privacy Policy Link | Click to view |
SDK name | TRTC |
Company Name | Tencent Technology Co.Ltd |
Function | Voice and video calls |
Collected Information | Network type, user local IP address, WIFI and cellular signal status, OS type, model information, CPU information, memory information, device power, audio stream data, video stream data, Bluetooth, network latency, packet loss rate, video frame rate, bit rate, resolution, audio bit rate, sample rate |
Privacy Policy Link | Click to view |
5.Others
SDK name | AppsFlyer for games |
Company Name | AppsFlyer Ltd. |
Function | Installation data attribution analysis |
Collected Information | IMEI, IDFA, Android ID, OAID |
Privacy Policy Link | Click to view |
SDK name | ishumei |
Company Name | Beijing Shumei Shidai Technology Co., Ltd. |
Function | Device Fingerprint |
Collected Information | Device basic information, including device brand, device manufacturer, device model, device name, device system type and version information, device basic configuration, device basic settings, device environment.
Access equipment identification information such as IMEI, network base station information, read and save equipment information and record logs, obtain MAC addresses of equipment, and obtain network access method information. |
Privacy Policy Link | Click to view |
SDK name | shuzilm SDK |
Company Name | Beijing Digital Alliance Network Technology Co., Ltd |
Function | Detect device fraud and cheating, and identify the authenticity of feedback devices |
Collected Information | Device manufacturer, device model, device status, device system version, application version, sensors (light sensor, magnetic field sensor, gravity sensor, pressure sensor, direction sensor, rotation vector sensor, gyroscope sensor, acceleration sensor), application information, communication Status, signal strength, Bluetooth information, device network status information |
Privacy Policy Link | Click to view |
SDK name | Geetest |
Company Name | WUHAN JIYI NETWORK TECHNOLOGY CO., LTD. |
Function | Man-machine check,behavior check |
Collected Information | Device information, device network information, device environment information, user bio-track information, other information |
Privacy Policy Link | Click to view |
SDK name | CrashSight |
Company Name | Shenzhen Tencent Computer System Co., Ltd |
Function | Exception analysis, crash reports |
Collected Information | WiFi state, mobile phone mode, operating system, custom log by a third-party developer, logcat log, APP crash stacking information |
Privacy Policy Link | Click to view |
SDK name | Unity In-APP Purchase IAP |
Company Name | Unity Technologies |
Function | Unity official payment plugin |
Collected Information | Device information (e.g., various unique identifiers, such as IDFA, Android Ad ID, IDFV, MAC address), IP Address, Log Information (e.g., User ID, device identifiers (including advertiser ID), browser information, session IDs, session token data, authentication token data, unique app installation-specific ID, login data, play session information , events such as and monetization events), Cookies and Related Technologies |
Privacy Policy Link | Click to view |
SDK name | Google AdMob |
Company Name | Google LLC |
Function | Ads |
Collected Information | Userid, IP address, user product interactions and interaction information, diagnostic information, Android advertising (ad) ID, app set ID, and, if applicable, other identifiers related to signed-in accounts on the device |
Privacy Policy Link | Click to view |
SDK name | Unityads |
Company Name | Unity Technologies |
Function | Ads |
Collected Information | IP Address, Log Information (e.g., User ID, device identifiers (including advertiser ID), browser information, session IDs, session token data, authentication token data, unique app installation-specific ID, login data, play session information , events such as and monetization events), Cookies and Related Technologies |
Privacy Policy Link | Click to view |
Device permission | Service function | Description of functional scenarios | Whether it can be closed |
---|---|---|---|
Network access | Core service function | Read and update App content | Yes. APP content cannot be read and updated in real time after it is closed, and the APP cannot be used normally |
Media file storage | Stable operation of APP | Log information recording and information caching | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
Microphone | Core service function | Voice chat | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
Photo | Share images | Upload profile picture/ feedback | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
Push | Send notification | Push notifications | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
Bluetooth | Audio connection | Connect to a microphone or any other audio device via Bluetooth | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
Read the clipboard | Convenient input | Users independently and convenient search operation | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
Welcome to 101 Okey Yalla (the “Platform” or “101 Okey Yalla“), provided by Yalla Technology FZ-LLC, whose registered office is located at Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913) (such entities are collectively referred to as “we“ or “us“).
You are reading the terms of service (the “Terms“), which govern your relationship with us and act as an agreement between you and us, and clarify your access to and use of the platform and our related websites, services, applications, products and content (collectively, the “Services“). Access to certain services or service features (for example, but not limited to, the ability to submit or share user content (as defined below)) may be limited by age and does not apply to all service users. The services we provide are for private and not commercial use only. For purposes of these terms, “You“ and “Your“ refer to your identity as a user of the services.
These terms constitute a legally binding agreement between you and us. Please read them carefully.
By accessing or using our services referring to these Term of Service as its terms, you acknowledge and irrevocably represent that you have read and understood the Terms, and you voluntarily and irrevocably accept and agree to be bound by the Terms.
Your access to and use of our services is also governed by our Privacy Policy, Community Guidelines and Virtual Items Policy , the terms of which can be found directly on the Platform, or where the Platform is made available for download, on your mobile device’s applicable app store, and are incorporated herein by reference. By using the Services, you consent to all those above-mentioned terms.
The platform and our services are not applicable to anyone under 13 or knowingly allow such persons to register. Children are not allowed to use the services of the platform for any purpose. If you, as a guardian, find that a child under your guardianship has used our platform, please contact us immediately to delete it. By children, we mean users under the age of 13 years old; or with additional limits for specific jurisdictions that may be set forth in the table below:
Country/area that the user is from | Minimum age of the user |
Türkiye | 18* |
European Economic Area/Switzerland/UK | 16** |
Saudi Arabia | 15 |
Brazil | 18 |
USA | 16 |
Malaysia | 18 |
Russia | 14 |
Singapore | 18 |
Thailand | 20 |
India | 18* |
Egypt | 18* |
Indonesia | 21 |
The United Arab Emirates | 21*** |
*Users between the ages of 13 and 18 in those countries shall obtain consent from their parents/guardians before using the platform.
**Users in the European Economic Area, the UK and Switzerland under the age of 16 can use the platform provided they obtain the consent from their parents/guardians prior to using the platform.
***For users located in the United Arab Emirates, the minimum age to be legally consented to commercial transactions is 21 (according to the Moslem calendar). However, the underage user between the ages of 18 and 21 may obtain a court order allowing him/her to enter into specific commercial transactions. In addition, the underage user over the age of 7 can engage in commercial transactions with the approval of their guardians.
Please also read our Privacy Policy, as this determines how we use your personal information. Your use of the services on our platform is deemed to be your acceptance of the terms.
We may amend the terms from time to time, and we will use commercially reasonable efforts to give all users reasonable notice of any material changes to these terms, such as through notices on our platform, but you should also read the terms at regular intervals to check for such changes. We will also update the “last update“ at the top of these terms to reflect the effective date of such terms. Your agreement and/or continued use of the services beyond the effective date of the new terms will indicate your acceptance of the new terms after we have fulfilled our obligations as informed. If you do not agree to the new terms, you must stop accessing or using the services. By accessing or using the services referring to these Terms of Service as its terms, you acknowledge and irrevocably represent that you have read and understood the Terms of Service, and you voluntarily and irrevocably accept and agree to be bound by the Terms of Service.
To access and use certain content of the Platform, you may need to create an account with us (“Your Account“).
Your account is for your personal use only, and you are prohibited from giving, lending, transferring or otherwise allowing any other person to access or use your account. Your user identifiers (such as user ID) assigned by the platform in our services remain our property and we have the right to disable, recycle and reuse these identifiers once you or we terminate or deactivate your account for any reason.
You are responsible for :(I) protecting the information of your account, including any passwords used to access your account and our services, and (ii) using our services under your account. If you know or suspect that your account or password has been compromised, you should promptly notify us via yallaokey101@yalla.com. Unless we receive and confirm notification from
you that your account and/or its password has been compromised, we will consider you to be using your account.
You agree to be solely responsible (to us and/or others) for activities that occur under your account.
We reserve the right to disable your user account at any time, including your failure to comply with any provision of these terms under our reasonable advice, or your activity in our discretion, will or may cause harm, damage, violation or infringement of any third party rights, or violation of any applicable laws or regulations.
If you no longer want to use our Services again, and would like your account deleted, we can take care of this for you. You can initiate your own account cancellation via Settings- Delete Account. T he specific instructions please find in 101 Okey Yalla Account Cancellation Policy .
When you submit, upload, transmit or display any data, information, media or other content related to your use of our services (“Your Content“), you understand and agree that
You warrant that any such contributions meet these criteria and that you will be liable to us and indemnify us for any breach of this warranty. This means that you will be liable for any loss or damage arising from a breach of the warranty.
We reserve the right to cut, crop, edit or refuse to publish Your Content at our sole discretion. We have the right to remove, disallow, block or delete any content you make on our Services if, in our opinion, Your Content does not comply with the content standards set out in the terms. In addition, we have the right- but not the obligation - at our sole discretion to remove, disallow, block or delete any your Content (i) that we consider to violate these terms, or (ii) in response to complaints from other users or third parties, with or without notice and without any liability to you. As a result, we recommend that you save copies of any Your Content that you post to the Services on your personal device(s) in the event that you want to ensure that you have permanent access to copies of such Your Content. We do not guarantee the accuracy, integrity, appropriateness or quality of any Your Content, and under no circumstances will we be liable in any way for any Your Content.
In certain circumstances, we also have the right to disclose your identity to any third party who claims that Your Content you post or upload to our services constitutes a violation of their intellectual property rights or privacy rights. Disclosure will be subject to a legally binding court order.
Any Your Content will be considered non-confidential and non-proprietary. You must not post any Your Content on or through the Services or transmit to us any Your Content that you consider to be confidential or proprietary. When you submit Your Content through the Services, you agree and represent that you own that Your Content, or you have received all necessary permissions, clearances from, or are authorised by, the owner of any part of the content to submit it to the Services, to transmit it from the Services to other third party platforms, and/or adopt any third party content.
You acknowledge and agree that when you view content provided by others on the Services, you are doing so at your own risk. The content on our Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Services.
We make no representations, warranties or guarantees, whether express or implied, that any Plotform Content (including Your Content) is accurate, complete or up to date. Where our Services contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. You acknowledge that we have no obligation to pre-screen, monitor, review, or edit any content posted by you and other users on the Platform (including Your Content).
By posting Your Content to or through the Services, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such Your Content. You also waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection with your Your Content, or any portion thereof, unless privacy setting is applied when you post such content. To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any Your Content you Post to or through the Services.
We have no obligation to monitor User Content and we are not responsible for monitoring the Service for inappropriate or illegal Content or conduct by other players. However, we do reserve the right, at our sole discretion, to monitor and/or record your interactions with the Services and other players (including chat text communications) when you are using the Services.
You agree not to engage in any of the following prohibited activities in connection with or related to our services, or to allow anyone to do the same on our services using your account.
We reserve the right to remove or disable access to the content at any time, for any reason or without notice, in our sole discretion. Certain reasons why we may remove or disable access to content may include finding the content objectionable, violating these terms, or otherwise harming the services or our users.
You cannot, and cannot allow any other person to:
No conditions, warranties or other terms (including any implied terms relating to satisfactory quality, fitness for purpose or compliance with description) shall apply to the service except as expressly set out in the terms. We may change, suspend, withdraw or limit the availability of all or any part of our platform at any time without notice for business and operation purposes.
No content in these terms excludes or limits our liability for damages that may not be legally excluded or limited by applicable law. This includes death or personal injury and fraud or fraudulent representations due to our negligence or the negligence of employees, agents or subcontractors.
In accordance with the above terms, we do not assume any liability to you for the following:
(I) Loss of profits (whether directly or indirectly); (II) Loss of goodwill; (III) Loss of opportunities; (IV) Loss of data that you suffer; or (V) Indirect or consequential loss that you may suffer. Any other losses you pay to 101 Okey Yalla during the past 12 months will be limited to the amount you pay.
Any loss or damage you may suffer as a result of the following:
Please note that our platform is for home and private use only. You agree not to use our platform for any business or commercial purposes, and we shall not be liable for any loss of profit, loss of business, loss of goodwill or business reputation, business interruption or loss of business opportunities.
If defective digital content provided by us damages your device or digital content due to our failure to use reasonable measures and functions, we will repair the damage or pay you compensation. However, we shall not be held liable for your failure to properly follow the installation instructions or recommendations to comply with minimum system requirements, and you may avoid following our recommendations and applying updates, and these limitations on our liability to you shall apply regardless of whether we have been informed or should have been aware of the possibility of any such loss.
You are responsible for any mobile charges that may apply to your use of our services, including text message and data charges. If you are unsure of these charge standards, please consult the service provider before using the services.
To the fullest extent permitted by law, you irrevocably release us and our affiliates from all known and unknown claims, demands and damages (actual and consequential) due to any dispute arising out of your use of the services with any third party, including any carrier, copyright owner or other user directly between you and such third party.
We may, in our sole discretion, distribute corrections, updates, upgrades and new versions of the “software" and/or "services" (collectively, the "Updates"). You agree to receive and allow us to provide updates to your device, and you acknowledge that if you do not accept and install updates, the software and/or services may no longer operate with the full functionality or performance described in the specification, or fail to operate.
We reserve the right, at our discretion, to change or restrict the functionality and performance of the software and/or services, including withdrawing support or access to the software and/or services, and to prevent the use of any software and/or services with all available updates that have not been installed.
These updates can be automated or manual. Please note that if you have not installed an upgrade or a new version, the software and/or services may not operate properly or fail to operate. We do not warrant that any updates will be provided to any of our software or services or that such updates will continue to support your device or system.
You may make payments to us or other third parties from time to time in connection with the Platform. You agree that, in addition to any other relevant provisions of these terms, you will comply with all terms and conditions of the relevant payment service (whether the payment service provider is us or a third party). We are not liable for any transactions processed by third parties or any payments made to third parties, whether or not in connection with the relevant licensed items. You agree to bear all costs and taxes associated with the platform and that all prices and availability of the platform may change from time to time.
Unless otherwise provided in these terms of the services or required by applicable law in your jurisdiction, no virtual goods and virtual currency shall be refundable after purchase (whether used or unused) under any circumstances.
Please note that telecom charges and other charges may be incurred when you are using the "platform". You are responsible for all such fees, charges and expenses.
The Plotform may include functionality which allows you to purchase and use virtual goods (for instance, additional weapons within our games) ("Virtual Goods"). We grant you a limited, personal, non-exclusive, non-sublicensable, non-transferrable, revocable licence to use such Virtual Goods within the Platform in accordance with any requirements set out in the Instructions and in this Terms. Unless otherwise specified in the Platform, all Virtual Goods will be deemed to be an integral part of the Platform and therefore be a Licensed Item.
Virtual Goods may be licensed to you upon payment by you of virtual currency purchased, earned or obtained through your use of 101 Okey Yalla or from any platform we enable for this purpose from time to time ("Virtual Currency").
You acknowledge that you do not own the Virtual Goods and Virtual Currency (collectively as “Virtual Items”). They do not represent any credit balance of “real world money” or the equivalent, and cannot be redeemed for "real world money" or anything of monetary value. Virtual Items are provided solely for your enjoyment of the Software. All sales of Virtual Items by us to you are final.
You will not trade, sell, gift, transfer or lend Virtual Items(a "Virtual Transaction"), except as expressly permitted by us in writing. Any user of the services who violates this restriction may have his or her account terminated by us, have Virtual Goods and/or Virtual Currency forfeited from his or her account, and/or be subject to liability for damages and litigation and transaction costs.
All Virtual Items of a user will expire automatically upon termination of such user’s account for any reason.
We also require you to comply with our Virtual Items Policy to the purchase and use of Virtual Items and we may change these policies from time to time.
All intellectual properties (including any future updates, upgrades and new versions) of the platform and our other services and software will continue to belong to us and our licensors. You have no right to use our intellectual properties unless expressly provided in these terms. In particular, you have no right to use our trademarks or product names, logos, domain names or other unique brand features without our prior written consent. Any comments or suggestions you may make about our services are entirely voluntary and we will be free to use them at our discretion without payment or other obligations to you.
We respect all intellectual properties and ask you to do so. As a condition of accessing and using the services, you agree not to use the services to infringe any intellectual properties, for example, not to upload any content owned by any other person to the platform. We reserve the right, with or without notice, at any time in our sole discretion to block access and/or terminate the account of any user who infringes or is accused of infringing any copyright or other intellectual properties.
We are not responsible for, and do not provide support or guarantee for the legality, accuracy or reliability of any content submitted, transmitted or displayed or linked to by our software, services or our advertisers (including your content or other content provided by other users). You acknowledge and agree that, by using our software or services, you may be exposed to content that is inaccurate, misleading, defamatory, offensive or illegal. Any reliance on or use of our software or services or any content accessible from our software or services is at your own risk. Your use of our software or services does not entitles you to any rights to access to content in connection with your use of our software or services.
We also do not guarantee the quality, reliability or suitability of any third-party services provided, advertised or linked to through our software or services, and we assume no responsibility for your use of or relationship with any such third-party services. If you access third-party services through our software or services, you must comply with any terms and conditions that apply to those services.
We may review (but do not undertake to review) content or third-party services provided through our software or services to determine whether they comply with our policies, applicable laws and regulations, or whether they are objectionable. We may remove or refuse to provide or link to certain content or third-party services if they infringe intellectual properties, are obscene, defamatory or abusive, infringe any rights or pose any risk to the security or performance of our software or services.
We may from time to time provide you with third-party content and services through our software or services. Such content and services are subject to other terms, including those of the relevant third parties that originally generated such content and services. In such event, you agree to comply with any other terms and conditions notified to you in respect of such third-party content and services.
There may be, from time to time, third party content and services made available to you through our Software or Services that are subject to further terms, including terms from the relevant third party that originally produced such content and services. In such cases, you agree to comply with any such further terms and conditions as notified to you in relation to such third party content and services.
In addition, please note that we do not assume any responsibility, nor do we accept, support or guarantee the quality, reliability or suitability of any content, software, plug-ins, tools or data provided by third parties in connection with the licensed use. Any reliance on or use of such content, software, tools, plug-ins or data is at your own risk. You must comply with any other terms applicable to any third-party content, software, tools, plug-ins and data.
To better provide you with our Platform and services, we may ask to access and/or use your related devices (e.g., mobile phones, tablets) to access the software and/or services - for example, we may need to use your device's processor and storage to complete related software installation, or we may need to access your contact list to provide certain interactive functions in our application. You agree to allow us to access and use your device. Please refer to the Privacy Policy for detailed descriptions of these contents. You may also use the guidelines in the Privacy Policy to restrict our use of certain functions on your device.
We will provide further information about how a particular item's software or a particular service can be used and accessed by you in the relevant software or service or in other ways to access your device (for example, stored as part of the installation process of the relevant service through the relevant installer). Please understand that we may not be able to provide you with our relevant software or services if you have not provided us with authorization to use or access your relevant devices.
Any personal information we use or access on your device (as defined in the Privacy Policy) will be treated in accordance with these terms (including our Privacy Policy).
We reserve the right to temporarily or permanently suspend or terminate your user account or restrict your access to some or all of the services with or without notice to you, including:
If we close permanently or terminate your user account, we will inform you in advance, so that you have the time to access and save your information and content, unless we have reason to believe that your continued access to your account will harm us or our services, or violate the requirements of law enforcement or other government agencies (applicable laws or regulations or third-party rights).
Depending on any legal rights you may have, if your account is temporarily or permanently suspended or terminated, access to your username, password, and any relevant information or content associated with your account may be suspended or terminated. Since we do not guarantee that your content will be permanently available, you should back up any content you value.
If you no longer want to use our services, please refer to “Part 4. Your Account”.
No content in these terms shall supersede your obligatory rights under any laws and regulations, and your obligatory rights will apply in the event of any inconsistency with these terms.
You agree that no claim shall be made against us for any statement not expressly provided for in these terms. The invalidity of any provision (or part of any provision) of these terms does not affect the validity or enforceability of any other provisions (or the remainder of such provision). If a court finds that we are unable to enforce any part of these terms as drafted, we may, to the extent that applicable laws and regulations are enforceable, replace such terms with similar terms without changing the remaining provisions of these terms. No delay in enforcing any provision of these terms shall be construed as a waiver of any right under such provision. Any rights and obligations under these terms shall, by their nature, continue in force and effect, including but not limited to any obligation of the parties with respect to their liability or compensation (if any), which shall survive the termination or expiration of these terms.
No person other than you and us (subject to any applicable laws and regulations) has the right to enforce these terms against anyone, and you may not delegate, assign or transfer these terms or any rights or obligations under these terms without our prior consent. We are free to assign, transfer or subcontract these terms or all or part of our rights and obligations under these terms without your prior consent or notice. You acknowledge and agree that in no event shall our partners or affiliates assume any liability under these terms.
Entire Agreement. These Terms constitute the whole legal agreement between you and us and govern your use of the Services and completely replace any prior agreements between you and us in relation to the Services.
Security. We do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Services. You should use your own virus protection software.
Unless otherwise provided by the applicable laws and regulations of in your jurisdiction (for example, you may have access to local courts (including small claims courts (or similar courts)) in your jurisdiction, these terms and any dispute or claim arising out of or in connection with them shall be construed and governed by the laws of the United Arab Emirates.
Any dispute arising out of or in connection with these terms, including any issues relating to the existence, validity or termination of these terms, shall be arbitrated by Dubai International Arbitration Center ("DIAC") in accordance with such arbitration procedures and ultimately resolved by arbitration. The arbitration rules of Dubai International Arbitration Center ("DIAC Rules") currently in force are deemed to be incorporated by reference into these terms. The arbitration shall take place in Dubai. The arbitration tribunal shall consist of three (3) arbitrators. The language of arbitration shall be English.
You can contact us at yallaokey101@yalla.com or write to us.
Mail Address: Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913)
To the extent permitted by applicable law, the following supplementary terms shall apply: By accessing the platform through a device manufactured by Apple Inc. ("Apple"), you expressly acknowledge and agree that:
Supplementary Terms for Google Play Google Play
By downloading the platform from Google Play (or its successor) operated by Google Inc. or one of its affiliates ("Google"), you expressly acknowledge and agree that:
Our Virtual Items Policy updated in April 2023.
Purchases Methods
You can also collect Coins in the following ways
You can also collect Diamonds in the following ways
You can also collect Gems in the following ways
There is no obvious difference between the Virtual Currencies collected and purchased by the users through the above methods and users can use them for the same service as well in 101 Okey Yalla. However, because the Virtual Currencies collected by users through the above methods are generated by the system and are NOT purchased by users, you agree that we have the absolute right to manage, regulate, control, modify and/or eliminate such Virtual Currencies as it sees fit in its sole discretion in any general or specific case, and that 101 Okey Yalla will have no liability to you based on its exercise of such right.
Coins can be used to:
Diamonds can be used to:
Diamonds can be used to:
Virtual Currencies cannot be converted into or exchanged for cash, or be refunded or reimbursed by us for any reason.
Virtual Currencies can only be used on 101 Okey Yalla and as part of our services, and cannot be combined or used in conjunction with other promotions, coupons, discounts, or special offers, except those designated by us.
No Virtual Currencies may be assigned or transferred to any other user of the services or third party except as otherwise expressly permitted by us in writing. The sale, barter, assignment, or another disposal of any Virtual Currencies, other than by us, is expressly prohibited.
Accrued Virtual Currencies shall not constitute property and will not allowed to be transferable in the following conditions: (a) upon death; (b) as part of a domestic relations matter; or (c) otherwise by operation of law.
Any Virtual Currencies assigned, sold, or otherwise transferred without our prior wrote consent are void. Any user of the services who violates this term may have his or her account terminated by us, have Virtual Currencies forfeited from his or her account, and/or be subject to liability for damages, litigation, and transaction costs.
All Virtual Currencies of a user will expire automatically upon termination of his/her account for any reason.
We reserve the right to deduct Virtual Currencies from your account if the user acquires them illegally or fraudulently.
You agree that we have the right to manage, regulate, control, modify and/or eliminate such Virtual Currencies, when we have a valid reason to do so such as when we reasonably believe you have violated this Policy, you are in breach of any applicable law or regulation or for legal, security or technical reasons. We will have no liability to you based on our exercise of such right.
Virtual Items and subscription services require users to purchase from officially approved channels such as App Store or Google Play.
Handing over your account to others for operation, conducting private transactions with others, prohibited proxy recharge ( any purchase of Virtual Currencies through unofficial channels, or entrusting accounts to others to recharge on their behalf are strictly forbidden. The common types of prohibited proxy recharges (including but not limited to, purchase and recharge from nonofficial third-party recharge platforms, private transactions with third parties, and provision of user accounts to log in and recharge from third-party devices) or malicious refunds after recharging are all violations of the platform rules. These actions will disrupt the normal management of the platform, and will also put users’ accounts and personal information at risk including but not limited to the leakage of users’ information, fraudulent use of credit cards, failure of recharge, and the malicious theft of accounts. Moreover, these types of recharge and/or refunds are mostly scams, which can easily cause property damage. 101 Okey Yalla will always crack down on the aforementioned behaviors and maintain the right to pursue legal liabilities according to applicable law.
In response to the aforesaid violations, the platform has rights to take measures including but not limited to the following:
You may cancel your account at any time, and 101 Okey Yalla may terminate your account in accordance with the Terms. All the Virtual Currencies in your account will be forfeited immediately upon the cancellation or termination of your account. There will be no refunds for any unused or unredeemed Virtual Currencies. So we recommend that you use them before terminating your account.
If you have any problems with Coins or Diamonds, please give your feedback or report in Feedback in 101 Okey Yalla APP or email us toyallaokey101@yalla.com..
If you find any proxy recharge, malicious refunds, account transactions and other violations conducted by any user, please report it immediately report it in Feedback in 101 Okey Yalla APP.
101 Okey Yalla Community Guidelines, which we update from time to time, are an important code of conduct for a safe and friendly environment. Violation of the guidelines may result in your account and/or content being removed. In addition, users must also follow their local laws. We reserve the right to monitor and report content to authorities, as permitted by applicable law.
Our Terms of Service and guidelines exist to foster trust, respect, and a positive environment for everyone in this community. We trust all users to respect the community and keep 101 Okey Yalla fun and welcoming for everyone.
When you use 101 Okey Yalla you are joining a global community. Don’t post or share content that could harm other users or encourage them to harm themselves – whether through physical, emotional, financial, or legal harm.
101 Okey Yalla is not the place for graphic, violent, shocking, or sensational content. If you wouldn’t show this content to your parents or children, please don’t post it here.
101 Okey Yalla is an inclusive community. It is not OK to attack or incite violence against other users.
101 Okey Yalla community is not the place for sexually explicit content or content intended for sexual gratification. If it isn’t something suitable to be done or shown in public view, don’t post it.
101 Okey Yalla takes child safety with the utmost seriousness. If we become aware of content that sexually exploits, targets, or endangers children, we may report cases to law enforcement and cooperate with them, as appropriate.
We work hard to promote a positive environment and an abuse-free experience for our users. Please keep your interactions civil and treat all users with respect.
Our community values high-quality, engaging content. Content that is spammy, fake, fraudulent, or misleading is prohibited and will be removed.
101 Okey Yalla is a place for creativity and expression that is unique and original.
In addition to the content and behavior outlined above, our policies prohibit activity that undermines the 101 Okey Yalla service or damage 101 Okey Yalla's legitimate interests.
Any activity by any member of the 101 Okey Yalla community that harms, defrauds, or misleads other users or harms our community will be considered a violation of our Community Guidelines and may result in your content and/or account being removed.
Thank you for being wonderful community members and doing your part to maintain a safe and enjoyable space for all users. If you see content that you believe violates any of the Community Guidelines, please report it in 101 Okey Yalla APP so we can review and take appropriate action. If you have further concerns, please contact us in APP Feedback or email to yallaokey101@yalla.com.If you are a user located in the undermentioned district, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy.
If you are using our services in Türkiye, the following additional terms apply along with the contents of the foregoing Policy. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.
Legal bases for the processing your personal data. 101 Okey Yalla relies on the following legal bases while processing your personal data in accordance with Article 5 of the Law No. 6698 on Protection of Personal Data:
a.processing is explicitly laid down or dictated by laws
b.processing of your personal data is necessary provided that it is directly related to the conclusion or fulfilment of the contract between us
c.processing is mandatory for us to be able to comply with our legal obligations
d.the relevant data is made available to the public by yourself
e.processing is mandatory for the establishment, exercise or protection of a right
f.processing is mandatory for our legitimate interests, provided that it does not violate your fundamental rights and freedoms
g.your explicit consent (Please note that we rely on this legal basis only when we require your consent for the processing and we do not rely on this legal basis if and when we rely on one of the other legal grounds above)
Your rights. According to Article 11 of the Data Protection Law, you have the following rights with respect to your personal data:
a.the right to learn whether we process your personal data,
b.the right to request information with regard to such processing, if we process your personal data,
c.the right to learn the purposes of the processing and whether they are used for such purpose or not;
d.the right to know the third parties within or outside the country, to whom we transfer your personal data,
e.the right to request correction of incomplete or inaccurate personal data,
f.the right to request deletion or destruction of your personal data under the conditions set forth in Article 7 of the Data Protection Law,
g.the right to request that we notify the third parties, to whom we transferred your personal data, about the correction, deletion and/or destruction of your personal data per your request within the scope of the foregoing two items,
h.the right to object to the negative results about you that are due to the analysis of your personal data processed solely by automated means,
the right to claim indemnification for damages incurred due to illegal processing of your personal data
You may exercise your rights listed above by contacting us at dpo@yalla.com.
The requests found in your application will be resolved as soon as possible according to the nature of your request and within thirty days at the latest free of charge. However, if your request incurs additional cost to us, then you may be charged over the tariff fee reasonably.
Sensitive Personal Information. "Sensitive Personal Information" means passwords, financial information (such as bank account or credit card or debit card or other payment instrument details), biometric data, data relating to physical or mental health, sex life or sexual orientation, and/or medical records or history, and similar information, but does not include information available in the public domain, or provided under Indian laws, including the Right to Information Act, 2005.
Sharing Of Your Sensitive Personal Information.> In the circumstances enumerated in the Privacy Policy, where we permit any third parties to collect and use your Sensitive Personal Information, we shall (i) ensure that such third parties maintain the same security standards that are adhered to by us for the protection of your Sensitive Personal Information and (ii) take reasonable measures to ensure that the third parties do not further disclose the Sensitive Personal Information.
Correction of Your Personal Information & Withdrawal Of Consent.If you believe we hold any other Personal Information about you or your children, and that information is inaccurate, or you have queries regarding the processing, transfer or end-use of your Personal Information, please contact us at dpo@yalla.com
You do not have the right to retrospectively retract consent or request for deletion of records required for statutory purposes but can withdraw consent to any further processing of your or your children's Personal Information.
Security Measures of Your Personal Information. In accordance with applicable data privacy laws and regulations in India, we shall take appropriate, reasonable technical and organisational measures to prevent the loss of, damage to or unauthorised access to or processing of your Sensitive Personal Information.
Age Restrictions. Parental consent is required for children under the age of 18 years who wish to use our services. Where the users are children, their parents understand and acknowledge that our collection, storage and processing of Personal Information shared with us, shall be used for the lawful purposes set out in the Privacy Policy and is considered necessary for us to provide the services.
We will observe and comply with the requirements of the EU GENERAL DATA PROTECTION REGULATION (GDPR) to protect the rights of natural persons with regard to the processing of personal data and on the free movement of such data.
You have the following rights regarding the processing of your data by us:
The right to lodge a complaint with a supervisory authority in accordance with Art. 13(2)(d) GDPR and Art. 14(2)(e) GDPR
a.The right of access by the data subject in accordance with Art. 15 GDPR
b.The right to rectification in accordance with Art. 16 GDPR
c.The right to erasure (‘right to be forgotten’) in accordance with Art. 17 GDPR
d.The right to restriction of processing in accordance with Art. 18 GDPR
e.The right to data portability in accordance with Art. 20 GDPR
f.The right to object in accordance with Art. 21 GDPR
If you wish to reach the 101 Okey Yalla’s Data Protection Officer, contact us at: dpo@yalla.com.
These additional disclosures are the categories of personal information that are collected and disclosed for commercial purposes, as required by the California Consumer Privacy Act. Depending on how you interact with 101 Okey Yalla's products, personal information that we may have collected or disclosed for commercial purposes during the past twelve months falls into the following categories as defined by the California Consumer Privacy Act:
Identifiers, such as your name, alias, address, mobile phone number, or IP address;
Personal information described in subsection (e) of section 1798.80 of the California Civil Code, such as credit card number;
If we conduct a user survey or analysis, then the features (such as age or gender) of the protected classification under California or U.S. federal law;
Business information, such as purchase activities;
Information on Internet or other electronic network activities, including content interaction information, such as content download, streaming and playback details;
Biometric information, such as your voice or appearance, for example, if you choose to participate in a presentation of a voice or image recognition service;
Geographic location data, such as the location of your device or computer, for example, if you have location services enabled to enhance your experience through the event app we provide;
Audio, visual, electronic or other similar information, including information when you communicate with us by telephone or other means;
Professional or employment-related information, such as business data that you may provide;
Inferred data, such as information about your preferences;
Your rights. Under the California Consumer Privacy Act, you may have the right to request us to provide information about the personal information you collect, or to access or delete your personal information. If you wish to perform any of the above operations, please contact us. Depending on your data selection, some of our services may be restricted or unavailable.
No personal information are sold. During the past twelve months, we have not sold any personal information of consumers, as these terms are defined under the California Consumer Privacy Act.
No discrimination. We do not discriminate against any consumer who exercises their rights under the California Consumer Privacy Act.
In particular, we will comply with the requirements of Federal Decree - Law NO. 45 of 2021 on Personal Data Protection and DIFC DP Law. If you use the platform in the United Arab Emirates ("UAE"), in addition to the above personal data processing requirements, we will also abide by the following terms:/p>
In accordance with Article 39 of Part 6: Rights of Data Subjects of DIFC DP Law, you will not be discriminated against when using the platform services.
We comply with The General Rules for Maintaining the Privacy of Users' Personal Data and Procedures for Launching Services or Products Relying on Users' Personal Data or Personal Data Sharing issued by "CITC".
a. In order to fulfill the basic obligations of Service Provider, we have obtained the internationally recognized ISO27001 certification in organizational management;
b. We would obtain the user's express consent before processing user data;
c. Users have the right to rectify data at any time;
d. We provide methods for making copies of personal data.
We care about the privacy of Mexican consumers and are committed to collecting, using, storing, protecting, disclosing and sharing your personal information in accordance with Ley Federal de Protección de Datos Personales en Posesión de Particulares.
We are certified by the globally recognized ISO27001 system to meet the conditions required by Mexican data protection laws that data controllers should adopt appropriate administrative, technical and physical safeguards to ensure the security of personal data of Mexican citizens.
This article applies to the collection, storage and protect of personal data intended for the Dominican Republic, as well as to the use of and access rights to such personal data, governed by the provisions of Law 172-13 of December 13, 2013, on the protection of personal data (DPL).
This article applies to the collection and processing of personal data intended for Colombian users.
In the main part of the policy we define how personal data is stored, how it is processed, how it is used, corrected or deleted, and the different protection measures that are applied depending on the type and size of the business. Also, the use of the data requires the consent of the user. These actions are in accordance with Statutory Law 1581 of 2012 in Colombia.
This article applies to the collection and processing of personal data intended for Ecuadorian users.
We process personal data on the basis of the consent expressed by the owner of the personal data, guaranteeing the right to protection of personal data, including access to and decisions about information and personal data, in order to meet the conditions necessary for the lawful processing of personal data as required by the Organic Law on the Protection of Personal Data adopted in May 2021.
We follow the Egyptian Data Protection Law No. 151 of 2020, and the rights that data owners should enjoy have been fully explained in the text.We do not collect and process sensitive information of Egyptian residents.
If you wish to reach the 101 Okey Yalla’s Data Protection Officer, contact us at:dpo@yalla.com.
With regard to the protection of personal data of local residents in the processing of personal data, we comply with Law No. 18-07. Sensitive data of users is not included in the data we collect and process
Consent.By accepting and consenting to the Privacy Policy, you agree that we may collect, use and share your Personal Information in accordance with the Privacy Policy, as revised from time to time. If you do not agree to the Privacy Policy, you must not access or use our services and we have the right not to provide you with access to 101 Okey Yalla.
Accuracy of Information. You are responsible for ensuring that any Personal Information which you provide to us is accurate and up-to-date. In order to confirm the accuracy of the information, we may also verify the information you provided to us, at any time.
Parental and Guardian Consent
If you are under the age of 21, you undertake that you have the consent of your parent or legal guardian to register an account on and use 101 Okey Yalla.
Data Subject Rights.You have the right to access, update, correct and request erasure of Personal Information stored on 101 Okey Yalla from time to time in accordance with applicable data privacy laws and regulations in Indonesia.
Data Breach. In the event we fail to maintain the confidentiality of your Personal Information, we will notify you through the contact information provided by you or via 101 Okey Yalla, to the extent required by local laws and regulations.
Data Retention.We will retain your personal information in line with legal requirements.
Notification to Amendment of the Privacy Policy. In the event we amend this policy, we will post the updated Privacy Policy at this link and notify you via 101 Okey Yalla or other means before the change becomes effective.
Data Accuracy and Third Party Consent. You are responsible for making sure that any personal details which you provide to us are accurate and current. In order to confirm the accuracy of the information, we may also verify the information provided to us, at any time. You hereby represent that you have secured all necessary consent(s) before providing us with any other person's Personal Information (for example, for referral promotions, if applicable), in which case we will always assume that you have already obtained prior consent, and as such, you will be responsible for any claims whatsoever from any party arising as a result of the absence of such consent(s).
[Special Note] Dear users, before you start 101 Okey Yalla account cancellation process, we would like to make the following special instructions for you: 101 Okey Yalla will cease to provide this account with our high-quality and diversified products and services, which will inevitably bring inconvenience to your after-sales rights protection. Once your 101 Okey Yalla account is canceled, it cannot be restored. Please consider carefully before the cancellation.
If you still decide to cancel your 101 Okey Yallaaccount after careful consideration, please read carefully and fully understand this 101 Okey Yalla Account Cancellation Policy After accepting all its content, please proceed with the next step according to our operation guidelines for cancellation. By starting a cancellation through the cancellation method provided in Part 3 of this policy, you are deemed to have accepted to sign and abide by the entire content of this policy. If you need to use our services again after the cancellation, you are welcome to re-register using your mobile phone number or other methods allowed by 101 Okey Yalla. At the same time, we also want to know about your experience with our products/services, and you can contact us by email to yallaokey101@yalla.com, so that we can further improve and perfect our products and services.
(If you still decide to cancel your 101 Okey Yalla account, please continue to read below)
I.Please note: account cancellation will have the following effects on you:
1.Once your101 Okey Yalla account is canceled, you will not be able to log in to or use this account (including using this account as a third-party account to log in to other products), that is, you will not be able to log in/use/continue to use related products and services of 101 Okey Yalla through this account;
2.Once your 101 Okey Yalla account is canceled, all content, information, data, and records under the products and services of 101 Okey Yalla that you have logged in to and used with your account will be deleted or anonymized. You are also unable to retrieve, access, obtain, continue to use and recover them, and have no right to ask us to recover them (except as otherwise provided by laws and regulations or as otherwise required by regulatory authorities), including but not limited to:
3.By applying for account cancellation, you accept to give up the rights and interests that have been generated but not fully consumed during the use of 101 Okey Yalla products and services as well as the expected benefits in the future. That is, once your 101 Okey Yalla account is canceled, we will clear all your rights and interests under this account, including:
5.Once your 101 Okey Yalla account is canceled, the relevant user agreement and other rights and compulsory documents signed between you and us shall be terminated accordingly (except those which have been agreed to continue to take effect between you and us or otherwise stipulated by laws and regulations);
6.Other results caused by 101 Okey Yalla account cancellation.
II.Before you apply to us for the cancellation of 101 Okey Yalla account or are in the process of applying for the cancellation of 101 Okey Yalla account, in order to protect your account security and property rights and interests, please check and ensure that the 101 Okey Yalla account you have applied for the cancellation meets the following requirements, including:
1.This account is registered by you through our official channels in accordance with the 101 Okey Yalla Terms of Service and the specifications of the relevant platform;
2.There is no outstanding or ongoing transaction in the account, including but not limited to:
3.If the account has subscribed the "automatic renewal" function, please cancel "automatic renewal";
4.Other content that needs to be satisfied in order to protect your account security and property rights and interests.
You can first try to solve the above problems by yourself. If you fail to deal with them or have any doubts in the process, please contact us via101 Okey Yalla- Settings/Login Page- Feedback for assistance or email us to yallaokey101@yalla.com.
III.How to cancel your 101 Okey Yalla account?
1.You can initiate your own account cancellation via101 Okey Yalla- Settings- Delete Account. Once the account cancellation initiation operation finishes, your account will enter a cooling-off period which is calculated as a fee settlement cycle (usually 30 days) from the date of initiation. 101 Okey Yalla will automatically complete the account cancellation operation if you do not revoke the initiation. Please note that this operation is irreversible and your data will not be recovered after execution.
2.Other steps you should take should you wish to completely cancel your account include disassociating your third-party network account from the Platform.
3.This 101 Okey Yalla Account Cancellation Policy contains the impact of account cancellation on your rights and interests and other contents. Please read carefully and fully understand it and proceed with the next step of cancellation after you accept all the contents of this 101 Okey Yalla Account Cancellation Policy;
4.To protect your account security and property rights and interests, we need to authenticate your identity (for example, verify the mobile phone number or third-party account bound to this account) for cancellation application to ensure that this account is registered by you.
For matters not covered in this policy, please refer to the 101 Okey YallaTerms of Service, 101 Okey Yalla Privacy Policy, as well as the rules and instructions related to 101 Okey Yalla during the cancellation. process. At the same time, you acknowledge and accept that: even if your 101 Okey Yalla account is canceled, it does not mitigate or exempt you from the relevant liabilities that you (may) need to assume in accordance with relevant laws and regulations, relevant agreements and rules.
If you have any problems in the process of 101 Okey Yalla account cancellation that you cannot handle or have any doubts in the process, please contact 101 Okey Yalla customer service staff for assistance. Any dispute arising out of or in connection with this policy, including any issues relating to the existence, validity or termination of this policy, shall be handled in accordance with the terms of the